Meet Omiva
The AI receptionist who lives where your patients already are: WhatsApp. One Omiva = three shifts, 365 days.
The Omiva rule
Omiva handles reception, booking, and reminders only — no diagnosis, no prescriptions, no medical advice.
She is a receptionist, not a doctor — and she never pretends otherwise.
How she works
Step 1
She answers, day and night
Patients message your clinic on WhatsApp — the app they already use. Omiva replies in seconds, at 3 pm or 3 am, in the patient's language.
Step 2
She knows your clinic, not medicine
Services, hours, address, doctors on duty — Omiva answers from your clinic record. Anything clinical, she politely declines and passes to your staff.
Step 3
She books the appointment
A booking request becomes a structured appointment: patient, service, time slot, confirmation message. Your calendar fills while you work.
Step 4
She reminds, so patients show up
Confirmations at booking, reminders before the visit. Fewer no-shows without a single phone call from your team.
Step 5
She hands over to humans
The moment a conversation needs a person — a complaint, an emergency, a clinical question — Omiva escalates to your staff and steps aside.
Three shifts. One Omiva.
A front desk that covers morning, evening, and overnight — 365 days a year — without a rota, without hold music, without a missed message.
Omiva handles reception, booking, and reminders only — no diagnosis, no prescriptions, no medical advice.